Have you got the right attitude for sales?
Been successful in sales means having the right mental attitude and approach. Can you answer yes to all of these points?
Is Telemarketing a Profitable Route to Market for UK Companies?
Well, obviously every company and sales situation is different, but it appears that overall the answer is a resounding YES! Research by the DMA Contact Centres and Telemarketing Council has recently shown that businesses continue to underestimate the very effective results from telemarketing. The large majority of companies surveyed – 92% – said that it is effective, making it totally […]
3 Proven Ways of Generating New Business Leads
Generating new leads for your business is obviously an important step in making sure that your business is well-positioned to expand and grow. In fact, it’s often best to have a mentality that you are always seeking out new customers so that your business does not slow down or stagnate. 3 proven ways of generating new business leads are: […]
in General
What is the cost of an unhappy customer?
Studies have shown that unhappy or dissatisfied customers can have a much greater impact on your business than your happiest customers. The reason being that an unhappy customer is much more likely to want to share a bad customer experience than a good one! Maybe it is just a reflection of the human thought […]
New TEAM promotions from within!
Marc Shakespeare – Team Leader for Financial Services Clients Marc has been with the company for 3 years and has predominantly focused on Financial Service campaigns for clients. Marc’s previous work experience has been as a team leader with a major insurer, within a call centre environment. This combined with the experience he has gained […]
0845 Customer Service Lines – Their Time is Numbered
On 13 June 2014 it will become a requirement in law that companies give a standard rate phone number for their customer service is lines instead of a 0845 number. This law will come into effect to make sure that consumers do not inadvertently pay additional call charges when contacting customer service lines. At the […]
in General, Telemarketing
B2B Telemarketing Companies
Ten Tips to a Successful B2B Telemarketing Campaign 1. Data – This is the key to gain campaign success – both for direct mail campaigns and telemarketing campaigns. It is imperative that your data is cleaned regularly – every 6 months you can expect 40% of your records to have some change, whether it be […]
in General, Telemarketing
Telemarketing Is Not Childs Play
All businesses need telemarketing. All businesses need to constantly look for prospects and set successful meetings with them. This is a crucial part of your business. Quite simply the more time you spend with prospects, the more profits you can make. Maximizing sales people’s time is money and will mean that you are attracting […]
in General, Telemarketing
Tips for Getting Passt the Gate Keeper- From Team Telemarketing
We all know that the “Gate Keeper” can be the keeper of the key to our success as a telemarketer. In a nutshell get the “Gate Keeper” on your side and you are well on your way to success. Here are some tips on how the get on the good side of the “Gate […]
DM Design fined £90,000 over cold-calling
A Scottish firm has been fined £90,000 for “blighting” the public with thousands of unwanted marketing calls. DM Design, based in Cumbernauld, drew almost 2,000 complaints to the Information Commissioner’s Office (ICO) and the Telephone Preference Service. The fitted kitchen company consistently failed to check if individuals had opted out of receiving marketing calls. The […]
