Nowadays, one option for inbound telemarketing offices is to offer customers in the queue a call back. But, is this a good idea? Well, the simple answer is a resounding yes, for two reasons. Firstly, there is nothing worse (I’m sure there is but I can’t think of anything right now) than being in a queue […]
In this technological age we are all now bombarded with clever marketing tricks across all types of media. However, people are as receptive as ever to someone who keeps things simple. Clear goals, straight talking and a common sense approach have always been the basis of good communication in telemarketing. They are as important today as […]
If instead of striving to sell a product or service, or trying to book an appointment or demonstration, maybe a better focus of your thinking might be to concentrate on building relationships. As experienced sales people know, if you can position yourself in the eyes of your client as a knowledgeable, solid authority in your […]
A normally honest sales person can sometimes fall into the trap of lying to a customer – here we examine one reason why. According to a recent survey just under a quarter of sales people will lie to close a sale. However, all research points to the fact that lying in sales is detrimental for business […]
Surely in vain the net is spread in the sight of any bird – it’s an old proverb but it certainly rings true in the world of telemarketing. If a prospective customer sees a telemarketer as a salesperson on the other end of the phone then it really is going to be an uphill battle convincing […]
One of the most important things that a telemarketer can do is to understand their clients business and the industry that they are operating in. And when we say understand we mean really understand! So why does taking the time to learn about the industry you are selling in really matter so much? Getting past the […]
We are recruiting at the moment for staff in our Birmingham office. We’ve obviously gone though the traditional channels of offline advertising and agencies, but also of course used social media to make people aware of the career opportunities we can offer at the moment. But actually how effective is social media as a tool for […]
Graphic Courtesy of InsideUp
In the 1950’s, long before the emergence of cutting-edge office technology and the computer age there was already formulated a myth: that machines would one day completely replace humans in the offices of the future. Today, in times of factory robots, drones, digital channels and automation that myth resurfaces, although not with the same force. However, a recent study has shown the enormous […]
Have you got a friend, family member or colleague who you think would like to work in a busy Birmingham telemarketing agency? Well, we are recruiting for a number of positions at the moment – see here
Contact us today for a fast quote for your B2B telemarketing needs.
Telemarketing Ltd
1b Stratford Court
Cranmore Boulevard
Shirley
Solihull
B90 4QT
United Kingdom
03333 079191
sales@teamtelemarketing.co.uk