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Have questions?
If you would like to find out more about how understanding your organisation’s Net Promoter Score® can help your company and how Team Telemarketing can help, please don’t hesitate to contact us.
Customer retention is based on sound business intelligence and we can administer your own surveys or design bespoke solutions to capture, collate and feedback the data that will help you adapt to your market.
Understanding the experience of your customers when engaging with your company is of the utmost importance in understanding how to improve your business practices and, of course, your bottom line. Do you know how your customers or clients view their experience with your organisation?
If your answer is’ no’, then a Customer Experience Survey would be very beneficial to your business.
