Customer satisfaction is at the heart of any successful brand or business, and understanding the importance of analysing your customer satisfaction rates will encourage growth and development for your business. There are many ways to measure customer satisfaction, in a way that will enable you to have a better understanding of what your customers think […]
The database you build for your business is the most important element of your telemarketing campaign. It offers a vital framework to your campaign and allows you to contact the right prospects. By understanding how to utilise your database effectively, updating regularly and making sure that it is in line with the current regulations, you […]
A study has shown that only 7% of the way we communicate people makes up for use of words. The rest is reliant on how you deliver the communication, something that is extremely important to acknowledge in telemarketing. Your delivery when attempting to sell, or create interest to a prospect over the phone is completely […]
There is no doubt that the telephone is one of the most powerful business tools that you can have. Working out how to use it, is a different story. Telemarketing is a powerful way to connect with existing and potential customers whether that’s to secure business or gather data. But, which is better Inbound or […]
Here is an excellent infographic that summarises the mindset, strategies and steps required for a telemarketer to become a successful lead generation machine! An excellent reminder for even the most experienced telemarketing professional. VIA GSA BUSINESS DEVELOPMENT
Anyone can make a basic sales call, it takes true technique to get more than the yes/no response. There are so many opportunities to take something from every call that you make in a telemarketing campaign, and in this post we are sharing with you what you should be attempting to take at least one […]
According to research gathered from the DMA (direct marketing association) B2B telemarketing makes £11 with every £1 invested, with B2C making £5 to every £1 invested. Telemarketing is a proven direct marketing winner, but there are many SMEs not taking advantage of this amazing ROI. Can your business afford to miss out on telemarketing? There are […]
Creating a marketing strategy can be daunting for new business owners and start ups, but it doesn’t have to be as complicated as it may first seem. Creating a marketing plan with the core basics can help you to see what is needed to be done in extension to your goals and ideas. This post […]
Telemarketing is measured on how many ‘yes’ responses you get from your campaign, but to get to those positive responses, nine times out of ten isn’t as easy as a customer being instantly interested in your products or services. Objection handling is the key to creating and controlling a positive outcome to your telemarketing campaign. […]
Telemarketing is a huge element in the success of many businesses, so getting your telemarketing strategy right could be imperative for the growth of your business. Generating leads via telephone can be a huge drain on human, financial and physical resources for companies who decide to use in house telemarketing methods. By outsourcing your telemarketing […]
Contact us today for a fast quote for your B2B telemarketing needs.
Telemarketing Ltd
1b Stratford Court
Cranmore Boulevard
Shirley
Solihull
B90 4QT
United Kingdom
0845 5700 100
sales@teamtelemarketing.co.uk