in Telemarketing

Training Days – A worthwhile investment?

All telemarketing agencies have some kind of training schedules.  These are very important in keeping your staff abreast of new campaigns, new strategies etc. Recently our telemarketing agency ran a training day with a difference.  The office was closed and we held a day where telemarketers where encourage to work in small groups and complete […]

in Telemarketing

What makes a good Telemarketing Agency?

Picking the right agency for your telemarketing campaign is a crucial part of the selling process. You need to look carefully at potential telemarketing agencies and ask yourself a few questions. First do they provide you with a framework on which they will run your campaign? Things to look for here are: Samples of previous […]

in Telemarketing

Profitable Telemarketing

Direct Telemarketing can be a profitable way of promoting your business when carried out correctly. That said if handled badly direct marketing can also do harm to your business and lots of it. The way to ensure you have a good campaign is to use a reputable telemarketing agency with plenty of previous experience. Ideally […]

in Telemarketing

5 Top Telemarketer Mistakes.

1.Not getting to the point. Telemarketers who call and waffle on the introduction. You have about 20 seconds to get the prospect engaged after this time there is a good chance you have already lost them. Clear introductions are the key; get across where you are calling from and the reason for the call. 2.Being […]

in Telemarketing

B2B or B2C which would you prefer?

I had a friend ask me the other day what type of telemarketing would you prefer to do. I had to think about this and out of the two came to the conclusion that making outbound telephone marketing calls business to business was the preferred option. This does however depend on the products or services […]

in Telemarketing

Which recording system to buy?

There are various call recording facilities available on the market and though they all pretty much offer the same thing, prices can vary dramatically. Shop around before you make any decisions and speak with other companies who use similar products. My experience is that a good product for basic use is the RETELL product. Reasonably […]

in Telemarketing

Call recording offers transparency

Always choose an agency which is able to offer call recording of all calls made on your behalf. An agency offering this isn’t afraid to offer complete transparency of how they operate. Calls are recorded and stored for each client. Calls that culminate in an appointment can be emailed over to the client in the […]

in Telemarketing

5 Top Tips to Telemarketing Success

1.Know your audience. You need to have some degree of knowledge of the companies you are calling. Look on the internet find companies in the same type of business. You do not need to know it chapter and verse but a basic knowledge of what they do make you sound more professional. 2.State the benefits. […]

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