Manchester based 118 777 have caused quite a stir in the directory enquires world by slashing prices, beating 118 118 by 25% and BT’s 118 500 by an amazing 53%! Calls to the new ‘number on the block’ have almost trebled in such a short-time now that the public are realising the savings that can […]
Upon handling in excess of a million quotations per month, GoCompare.com have implemented a new e-mail management system to provide a higher quality customer service. The new system uses powerful natural language semantic search technology, which analyses the text of inbound e-mail enquiries and provides customer service agents with the best answer from a vast […]
Consumers interacting with their chosen business on Facebook will now be able to have a call back option thanks to technology from CallMedia. By linking together the call back option to the contact software of the chosen company, consumers will now be placed in the universal queue that handles all inbound calls and will then […]
The best way for survival during a recession is to galvanise your established customer base and create a strong loyalty to keep them onboard. Colin Shaw, the Customer Service author has stated while other companies flounder with their haphazard customer service skills, it is now time for you to improve on yours! “Do you want […]
Companies that do not provide a basic interaction are risking alienating their consumers and prospective customers according to the latest research by Invomo. The research carried out has found that 40% of customers prefer purchasing on the telephone than online. While the internet seems the easiest way, people out there still need to speak with […]
We have all heard the saying “Only the best survive” and in these times of recession it rings true more than ever. Any company you look at these days has a need to promote themselves and they will see this as 1 of their priorities when budgeting. Most companies would rather lose people if need […]
Picture the scene you have just arrived at the location for your company’s team building trip. By a unanimous decision everyone decided that this year it would be paint-balling. Now all you have to do is split into 2 teams choose the leaders and spend all day shooting each other. Now this is all good […]
This day and age telemarketing is a growth industry with telemarketing services ranging from banking and the financial sector right through to products and services. Telemarketing can be a double edged sword though. When done correctly it offers the best way to get through straight to the customer but can also be a thorn in […]
Research on the internet shows there are any number of pages dedicated to telling you how to deal with telemarketers, tips for getting rid of telemarketers and anything else that people can gripe on about with regards to telemarketers and the world of telemarketing. Spare a thought for the telemarketer. We don’t get up in […]
We have all answered the phone at some point and been greeted by a recorded message to tell us we have either qualified for a cheap holiday or to wait for an important message. The first thing I do is put the phone down and I am sure the majority of people do the same […]
Contact us today for a fast quote for your B2B telemarketing needs.
Telemarketing Ltd
1b Stratford Court
Cranmore Boulevard
Shirley
Solihull
B90 4QT
United Kingdom
03333 079191
sales@teamtelemarketing.co.uk