Banks are now being targeted by the next in a long line of fraudsters. The latest scam is being called ‘Man-in-The-Phone’. In a typical call the fraudster poses as a call centre agent to tell the ‘victim’ that their account may be at risk and they should hold to confirm details. Most people should know […]
According to research, and popular belief, call centre staff are more intelligent than most people think. In fact, most call centre staff are intelligent and highly educated individuals. It has been found that 25% of call centre workers are educated to undergraduate level or above. Once viewed as a stop-gap job, most workers now see […]
We have all had calls either at home or at work from telemarketing agencies. I came across an article the other day that started with something like this. “I encountered one of the most rude high pressure salesmen in my life yesterday. I felt like a loan shark had a hold of me and I […]
There is a debate whether smaller firms can benefit from telemarketing campaigns. The small to medium size enterprise can easily spend too much time doing the ‘job’ whilst not paying enough attention to the marketing of the business. This is all right when you have steady contracts but in business you always have to look […]
Convergys, who have Work-at-Home employees in the US, have begun seeking UK clients to support the roll-out strategy utilising a specialised UK platform. The wide varieties of targeted clients are those that need UK-based agents or support in multiple languages. Employees will be able to work straight from their homes, no matter the city or […]
Manchester based 118 777 have caused quite a stir in the directory enquires world by slashing prices, beating 118 118 by 25% and BT’s 118 500 by an amazing 53%! Calls to the new ‘number on the block’ have almost trebled in such a short-time now that the public are realising the savings that can […]
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Telemarketing Ltd
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United Kingdom
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