Team Telemarketing – Our Pledges
Here at Team Telemarketing we value you, our clients, and are very serious about the pledges we make to you.
We are invested and believe in your success, so for you we only offer the best service. Here is a summary of what to expect when you do your telemarketing through us. Our pledge.
A Specialist Team for Each Client
We believe in long term relationships and progress, so we offer you your very own team that will grow with you, understand your marketing needs and become part of your business family. We give you a dedicated, experienced team that will get to know you and your business inside out.
We care about your company’s mission, vision and goals, so we will strive to give you unexpectedly great service at every turn.
Thorough Training for Unscripted Customer Calls
Because we know you can plan and plan to perfection but once the telemarketing and social media marketing starts, anything can happen. Our years of experience have allowed us to craft one of the best thorough training programs for our staff that caters for a number of real life scenarios.
Even today we are still learning more about people and thus we are always well equipped to deal with whatever comes up during the phone call or interaction with your client or prospect. We are acting on behalf of your business and we take this privilege very seriously.
Pilot Marketing Campaigns,
We will provide pilot marketing campaigns for you followed by detailed analysis, evaluation and discussion to see how we can improve and tweak the marketing.
We take our time to analyse every bit of information we gleam from your pilot telemarketing campaign about your prospects to ensure greater results. We offer a service that works for your specific company’s profile and your unique target market’s needs.
Clear Service level Agreements (SLA) for Your Telemarketing Campaigns
To make sure that all your needs are covered around the clock we have telemarketing service level agreements which allows us to make sure you never go without and we are clear on what is expected of us. The SLA agreements are transparent and detail exactly what we will provide for you so that there are no unwanted surprises.
Close Review of Telemarketing Campaign Outcomes
Every campaign is closely reviewed so we can measure our level of success, what we did well and what we could do better on moving forward. Subsequent changes are then made. This helps us to adapt and always provide measurable outcomes.
If our pledge sounds like just what you need for your telemarketing campaigns contact us today to find out more about how we can work together.