Repeat Business

July 29, 2009

Even in a time of uncertainty, where certain economic markets are becoming smaller, there are still a number of companies who are continuing to grow.

Where they are having particular success is in the fact that they are focusing on their existing clients.

Failure to focus on an ongoing basis on your clients’ needs is likely to impact severely on future repeat business. This is then likely to have a detrimental effect on the long-term relationships that you have with these clients.

My advice, get in touch with those existing clients today!

Comments

• Search for:

• Latest Posts

  • Beating the Summer Lull
  • Refresher Training for Telemarketers
  • Call centres could soon be using Tweets
  • Conversation or script – which works for you?
  • Is your call centre damaging the environment?

• Older Posts

  • September 2010
  • August 2010
  • May 2010
  • April 2010
  • March 2010
  • February 2010
  • January 2010
  • December 2009
  • November 2009
  • October 2009
  • September 2009
  • August 2009
  • July 2009
  • June 2009