A PROFESSIONAL TELEMARKETING COMPANY THAT DELIVERS COST-EFFECTIVE RESULTS BASED SERVICES.

Team are a B2B telemarketing agency based in Birmingham, England. We offer focused and cost-effective telemarketing that will become a vital part of your overall marketing strategy.

Along with general campaigns, Team provides specialist IT and financial services telemarketing, appointment setting and lead generation, database building and database cleansing, surveys and market research, event planning and promotions, and follow-up calls. Outsourced B2B telemarketing campaigns are now an important factor of modern-day marketing strategies.  They let a business keep up with marketing demands without having to employ, train, equip and pay specialist telesales staff.   With the right background, training and preparation, quality telemarketing agents can act as members of your own sales team.

But there are still many weaker companies, with poorly prepared agents who rely on scripts rather than communication skill.  Telemarketing has changed - with recent do not call legislation and the TPS (Telephone Preference Service) no longer can you employ the services of a company that uses a blanket or untargeted approach, they will potentially lose your business customers and money.  Team often replaces these agencies, with superior outsourced staff performance with no scripts.  We've also even replaced our clients' own outbound and inbound telesales teams.

What makes Team's services better?

Team's services are superior to many agencies , through:

• Being a specialist outbound business-to-business service
• Having company owners who used to be call agents
• Working closely with clients - to ensure that your direct telemarketing campaign has the right training, supervision, delivery, benchmarking and reporting.
• Pricing very competitively and delivering UK based quality - many offshore outsourcing operations beat us on price, but then deliver communication and service problems (and sometimes bring negative customer reactions)
• Employing professional staff who engage in unscripted conversations with the right targets, with tremendous success, working on computers that are utilising the latest CRM software
• Looking after our staff very well - Team is well-known for its Work-Life Balance initiatives for it's telemarketers.

Contact us now, to discuss your business marketing needs: we are confident our telemarketing services will provide successful solutions.