Our telemarketing and telesales approach

Team Telemarketing Team - the telemarketing professionals Call us on 0121 251 3000

THE Team APPROACH - OUTBOUND TELEMARKETING SERVICES DELIVERED BY EXPERTS

Team Telemarketing delivers superior business marketing services.  We generate leads, appointments, sales and data of real value.  Our expert focus brings the quality of delivery and return on investment that multipurpose call centres simple cannot match.

We are one of the UK's few (8%) call centres that specialise in 100% Internet Protocol technology.  This brings great advantages, but our most important feature is the quality of our team.  Our Directors started life as call centre agents, know the job from top to bottom, and look after our greatest asset well.  The company wins regular awards for its practices in the field of Work-Life Balance.

Team staff speak with authority on your behalf
Team staff speak with authority on your behalf
Our agents are all experienced at delivering outbound telemarketing services.  Each one also has expert knowledge of specialist business sectors, and we train a small team of dedicated staff for each client.  When they speak on the phone on your behalf, they do so with authority, and without the telemarketing scripts that many other centres use.

Many businesses spot and reject scripted call centre approaches - and a recent survey found an astonishing 86% of call centre staff want scripts scrapped (Ciao, 2005).  A proper conversation is more likely to generate sales, leads and useful data: and to form a business relationship that might be of future worth.  Our agents and the decision-makers they speak to are professionals, and reject telemarketing scripts completely.

That's one part of Team's guarantee of quality throughout your campaign.  Our pledge also includes:

  • A thorough appraisal of an extended pilot campaign
  • The production of a detailed Service Level Agreement
  • The careful design of training for top-quality, dedicated staff, with individual support
  • The flexibility to modify the campaign if needed

Contact Team now to speak about professional outbound telemarketing services - through real conversations, not mindless telemarketing scripts.