Getting Telemarketing Sales in a Tough Economy

While there is no doubt that the average telemarketing agency has been hit by the recent economy, there are things you can do to help improve sales and overall impact that you have while doing your job. Some of these basic elements will prove to get you new leads and could help you to blow past your monthly targets or quota as well.

To begin with, you need to make a resolution in the current economic climate to present yourself in an understanding manner. Be empathetic to the situation that the person is in and let them know you understand their current struggles. By being compassionate, the person is going to be more willing to work with you.

Next, offer individuals more than one payment option. Some companies are maintaining sales by breaking down payments for items into several affordable installments. While this might make it take longer to get the money in the bank, the fact that your customer has this option available may be the difference between an order or no order at all.

Above all, don’t push hard, as this can often have the exact opposite effect of what you are trying to achieve. Finances are important to everyone and you need to approach this situation in a friendly manner. A less aggressive telemarketing approach will have more people listen to what you are offering them and they will in turn be more willing to consider the goods or services you are providing.