Call centre agents on work trips abroad!

We have all heard of students coming over to this country from different parts of the world on exchange trips. The idea behind this being as well as studying they get to experience the life and traditions of the host country they are staying in. The question is could this work in the same way for call centre agents? Just think if your company is engaged in a long term contract making outbound calls to America would it be beneficial to send your call centre agents over to the states to gain some experience of life over there. They could use the time seeing how American call centres conduct business and in theory apply this to their work back in the UK. At the same time you could have their counterparts from the USA making the trip over here and observing the way we work.