HomeTEAM COACHING: YOUR IN-HOUSE CALL CENTRE STAFF, OUR SPECIALIST TRAINERS
Team's top-quality service delivery is thanks to its highly motivated, professionally trained staff. A number of clients have replaced their in-house telesales operation as a result of Team's work, but others have asked whether we would offer training services instead.
We’re pleased to add Training Services to our portfolio. We’re very happy to work with clients who understand the importance of quality staff development, one of Team’s core values.
Team can train your staff in the full range of telemarketing services, either onsite at our HQ or at your own premises. Our trainers will provide your staff with all the know-how they need, in a real telemarketing environment.
TRAINING AREAS
- Telemarketing/Telesales: Win new business and build relationships
- Data Cleaning/Research: Get to know your client base and keep their data up-to-date, so you can target the right people efficiently
- Inbound Call Answering: Make the right impression, and handle new business prospects well
- Operations: Set up and manage a call centre
There’s ongoing support, so advice from Team is only a phone call away.
Contact Call-Temps@Team, to brief our Training Services. We’ll set out to make your phone professionals as good as ours.