telemarketing, telesales team, UK

Team Telemarketing Team - the telemarketing professionals Call us on 0121 251 3000

Team TECHNOLOGY: HELPING OUR EXPERTS

Team's telemarketing stands or falls on the quality of its people, not its technology.

Team technology in our hands, in your service
Team technology in our hands, in your service
We hold a healthy respect for call centre technology, its possibilities and its limitations. We regularly review our requirements and upgrade where necessary: for example, we have a continuous programme of work-station renewal.

We made an early decision to work within a fully Internet Protocol infrastructure, one of only 8% of call centre operations in the UK. This has enabled us:

  • To expand easily
  • To communicate via a variety of media
  • To undertake off-site working
  • To save money.

Our telecoms are by Avaya, and our work-stations operate in a Windows XP environment.  We have a secure database with rapid access to records.  Reports are produced in Excel - this is universally welcomed by our clients.

We deploy technology to free our expert operators to do their jobs effectively.  Successful telemarketing is about one-to-one communication - there's no rocket science required.

Call Team now, and let one of our staff help you expertly.  You will be talking to a real person with decision-making skills and without a script.